Call us for a quote to receive your GSA discount! Evergreen Silks NC, Inc. 901 Sam Newell Road, Suite I Matthews, NC 28105 Phone: 704-845-5577 Fax: 704-845-5582 E-mail: [email protected] or [email protected] Business Size: Woman-Owned Small Business FOB: Matthews Central Contractor Registration (CCR): Active Registration Contract Number: GS03F0031T Data Universal Number System (Duns): 876291493 Schedule Title: Furnishings FSC Group Part, Section: 72 NAICS Codes: 511199 – Art Print Publishing, Limited Editions 453920 – Art Dealer 541430 – Graphic Design 339999 – Frames, Pictures, Mirrors 339999 – Artificial Trees, Plants, Floral Arrangements, Wreaths 335121 – Lamps, Desk, Table, Floor Lamps Discounts: Pricing in the GSA E-Library reflect GSA pricing. There are no quantity discounts. Ordering Information: There are no minimum or maximum orders. All orders excluding bulk shipments will be shipped within 5-7 days. Bulk orders are typically shipped with-in 10-14 days depending on size of order. Extremely large orders will be scheduled around a reasonable time frame. You will be notified within 24 hours if a back order exists. We try to accommodate our customers to the best of our ability and express orders are be available. Simply contact us for availability and pricing. We reserve the right to cancel or refuse any order at our discrimination. Payment Terms: All orders must be pre-paid by Visa, Master Card, Discover, or American Express only. Cards will not be charged until the order has shipped. We also offer 30 day terms for those who have approved credit. Those with 30 day terms must submit a purchase order or give a ½ down deposit at time of order. |
Shipping: All orders are FOB Matthews from our warehouse. Shipping charges are not included in the order and will be added to total at time of shipping. All standard shipments will be shipped via FedEx Ground. Over sized or bulk shipments will be shipped via FedEx Freight LTL, AAA Cooper, or provided by EGS dependent on feasibility in pricing. We currently do not ship overseas, call us to discuss your needs. An additional $25 will be charged for trees over 6FT as they require oversize packaging.Returns/ Claims: Your 100% satisfaction is our goal. If you are unsatisfied with your product you may be eligible for a full refund or replacement. Products cannot be returned after 30 days. Returns of bulk order are subject to a 30% restocking fee. Custom orders may be returned within 30 days but will incur a 40% restocking fee. All return freight charges are the customer’s responsibility. Please examine your order upon arrival for any damages. Damage claims must be e-mailed, faxed, or mailed within 3 days of arrival. No returns will be accepted without a return authorization (RA) number. Because our items our hand crafted, there will be some variations in color, texture, size, and finish as well as slight irregularities. These are not considered flaws. Warranty: Artwork and plants are guaranteed for 1 year to be free from defect in material and workmanship. Damages caused by mishandling, inappropriate storage, not following proper handling guidelines, or water damage are excluded from warranty. Customer Agreement: By placing an order the customer agrees to our terms and conditions. Fireproofing: Topical fire retardant (applied to finished product) products are available for a 25% up-charge and can be applied to any of our plant products. Fire inherent (extruded into material during manufacturing) products are also available. Please contact us for your custom order. Copyright/ Licensing: MG photographic images are owned by Mary Grant and Evergreen Silks. Images cannot be reproduced without the expressed permission of the artist. For further information please contact [email protected]. Installation: Designer installations by Evergreen Silks are available. Please contact us to discuss your project. |
Evergreen Silks, NC
901 Sam Newell Road Matthews, NC 28105 704-845-5577 What Our Clients Are Saying"Everything about working with Evergreen Silks was top-notch. Their customer service was outstanding." - B. Spencer |
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